
Contact with respiratory droplets formed when an infected individual coughs or sneezes is the most common method COVID-19 transmits from person to person. If they come into close contact with the infected individual, the droplets may fall directly into their eyes, nose, or mouth.
Coronavirus COVID-19 can also be transmitted through the air, with the highest risk occurring in crowded, poorly ventilated indoor environments. If a person touches a surface contaminated with the COVID-19 virus and then touches their mouth, nose, or eyes before washing their hands, they may get sick. According to research, the COVID-19 virus may live for lengthy periods of time on certain surfaces.
Implementing adequate cleaning and disinfection steps for your workplace is a vital approach to safeguard workers and others from the danger of COVID-19 exposure.
In order to eradicate the COVID-19 virus, a combination of cleaning service and disinfection service will be most successful.
Workplaces must be cleaned on a daily basis at the very least. In most cases, a simple cleaning with detergent and water is adequate. Surfaces can be disinfected after they’ve been cleaned. The possibility of contaminated material being present will determine when and how often your workplace should be cleaned. Cleaning and sanitising surfaces that are often touched should be prioritised.
Cleaning is using a detergent and water solution to physically remove germs (bacteria and viruses), dirt, and grime from surfaces. A detergent is a type of surfactant that works with water to break up oil and grease. It will work with anything labelled as a detergent.
Cleaning should begin with the cleanest surface and advance to the dirtier as time goes on. To prevent the danger of slips and falls, as well as the transmission of viruses and germs through droplets, surfaces should be left as dry as possible after cleaning.
It is critical to clean a surface before disinfecting it, as dirt and grime can impair the capacity of disinfectants to kill bacteria. If the surface has not been cleaned with a detergent beforehand, the disinfectant may not be able to destroy the virus.
The right manner to use disinfectant will be outlined on the box or in the manufacturer’s instructions. To be efficient in destroying viruses, disinfectants require time. If no time is stated, leave the disinfectant for 10 minutes before removing it.
You should supply appropriate cleaning and disinfection supplies as well as personal protection equipment to your employees, as well as training on how to use them.
Any single-use personal protective equipment (PPE), disposable cloths, and covers should be placed in a plastic bag and thrown away with the rest of the trash after cleaning. Before reusing any reusable cleaning equipment, such as mop heads and reusable cloths, they should be washed and well dried.
When it comes to cleaning and disinfecting, what’s the difference?
Cleaning is using a detergent and water solution to physically remove germs (bacteria and viruses), dirt, and grime from surfaces. A detergent is a type of surfactant that works with water to break up oil and grease.
Disinfection is the process of killing microorganisms on surfaces with chemicals. Cleaning is necessary before disinfection because dirt and grime might impair the disinfectant’s effectiveness to kill bacteria.
Alcohol with a concentration of at least 70%, chlorine bleach at a concentration of 1000 parts per million, oxygen bleach, or wipes and sprays containing quaternary ammonium compounds are all safe for use on hard surfaces (that is, surfaces where any spilt liquid pools and does not soak in). These chemicals will be labelled as “disinfectant” on the container and will need to be diluted or used according to the box’s directions in order to be effective.

Which places, and how often, should be cleaned and disinfected?
Surfaces that are often touched should be cleaned and disinfected on a regular basis. At the very least, commonly touched surfaces in the office should be cleansed and disinfected once a day. More regular cleaning and disinfection of commonly touched surfaces is advised if your workplace has numerous clients or others arriving each day.
Routine disinfection, in addition to daily cleaning, may not be necessary if your workplace is solely visited by the same small work team each day and includes little interaction with other people.
Which portions of the house should I clean first?
Cleaning and sanitising surfaces that are often touched should be prioritised. Tabletops, countertops, door handles, light switches, elevator buttons, desks, toilets, taps, TV remotes, kitchen surfaces and cupboard handles, phones, EFTPOS machines, and workplace amenities are all examples of these. Cleaning and sanitising surfaces that are clearly filthy (dirty) and utilised by several individuals should also be prioritised.

How often should I clean my house on a regular basis?
Cleaning on a regular basis helps to keep dust and filth at bay and enables efficient disinfection when needed.
Cleaning regularly touched surfaces at least once a day is required. If surfaces get visibly dirty, there is a spill, or they are touched by several people, cleaning should be done more frequently. If you work in a shift-based environment, you should clean in between shifts. If workers share equipment, it should be cleaned between usage if at all possible.
Following the instructions of your state or territory’s health authority, cleaning and disinfection should be done if a person with a confirmed or suspected case of COVID 19 has recently visited the workplace. See What to Do If a Worker Has COVID-19 for further information, including contact information for your local health authority.
How frequently should I disinfect my home on a regular basis?
Surfaces that are often touched should be cleaned and disinfected on a regular basis. At the very least, disinfect regularly touched surfaces on a daily basis.
Prior to disinfection, all surfaces should be washed with detergent. Alternatively, you might use a combination detergent and disinfectant to conduct a 2-in-1 clean and disinfection.
What’s the difference between surfaces that are often touched and those that aren’t?
A regularly touched surface is one that is touched several times during the day, whether by the same person or by various persons. Surfaces that are regularly handled include doorknobs and faucets.
Any surface that is not touched more than once each day is considered seldom touched. Though you’re not sure, treat your surface as if it gets a lot of attention.
Is it necessary to clean and disinfect every surface?
You don’t have to sterilise and sanitise every surface. Because the virus is spread by inhaling droplets created by an infected person coughing or sneezing, or by coming into contact with contaminated surfaces, only clean surfaces that have been touched or are somehow contaminated.
This is true whether the contact is intentional or accidental. Some surfaces, such as ceilings and the gaps and crevices in equipment, are never touched and hence do not require cleaning or disinfection.
Is it necessary to clean and disinfect places or equipment on a regular basis if no one has recently entered or utilised the equipment?
Certainly not. If a surface hasn’t been touched by humans in several days, it’s less likely to be a source of infection. When determining how often an area or piece of equipment has to be cleaned and disinfected, consider how often it is touched or otherwise comes into contact with humans.
However, caution should be exercised because studies has shown that the COVID-19 virus may live for lengthy periods of time on particular surfaces. If in doubt, it is preferable to clean and disinfect a space than to risk illness.
You may use our cleaning guide to killing viruses learn more about how to clean a variety of various surfaces and products, as well as how to clean if you have a suspected or confirmed case of COVID-19 at your workplace.
What about the personal belongings of employees?
Disinfectant wipes or sprays should be used to clean and disinfect personal objects used in the office, such as glasses and phones, on a regular basis.
What should my cleaning crew wear?
In most cases, workers will not be required to wear protective clothing when cleaning their workplace. Workers should, however, use personal protection equipment (PPE) that is appropriate for the cleaning materials they are employing. As a starting point, gloves are the absolute least.
- There are no gowns or throwaway suits/aprons necessary. Clothing that can be cleaned afterwards is appropriate.
- You must offer any personal protective equipment (PPE) and instruct your employees on how to use it safely.
- Surgical masks should be used to clean any contaminated areas if you have a suspected or confirmed COVID-19 infection at work.

What if my company has a COVID-19 outbreak?
If you have COVID-19 in the workplace, your state or territory health authority should be able to advise you on what you should do at work. Pay attention to their instructions.
- Before individuals can return to work, your workspace must be fully cleaned and disinfected.
- It is not necessary to use an ISO-certified cleaner.
- Fogging is neither necessary or advised for routine cleaning against COVID-19 by the Australian Government Department of Health.
- It is not necessary to swab surfaces after disinfection.
- See our infographic What to Do If a Worker Has COVID-19 for additional information on what to do if a worker has COVID-19.
What are the finest cleaning and disinfection products?
It is recommended to clean with detergent and warm water. Grease and filth will be broken down, allowing the surface to be wiped clean. It will work with anything labelled as a detergent. Disinfectants should be used only after the surface has been thoroughly cleansed.
If you’re going to use a store-bought disinfectant, look for one with antiviral activity, which means it can destroy viruses. This should be noted on the product’s label. Alternatively, you can use diluted bleach.
If you’re using a newly produced bleach solution, make sure to follow the manufacturer’s directions for dilution and application. It will only work if you dilute it to the right concentration. It’s important to keep in mind that prediluted bleach solutions lose their potency over time and when exposed to sunshine.
Is a Hand sanitiser the same as a disinfectant?
Sanitizers are chemicals that are used to destroy bacteria and viruses that might cause disease in people and animals. Because these compounds are not as potent as disinfectants, they are safe to use on the skin. A disinfectant is the finest solution for sanitising a hard surface or inanimate item.
Can I manufacture my own disinfection if everything is sold out?
Store-bought disinfectants are approved by the government, so you can trust them to work. If you don’t have access to a store-bought disinfectant, you can make a disinfecting solution with bleach and water. Vinegar, baking soda (bicarbonate of soda), aromatic oils, mouthwash, or saline solution are not effective in killing COVID-19.
If you’re making a disinfecting solution, be careful with the chemicals you choose because they might be harmful. Always read and obey the label’s instructions and safety precautions. It is doubtful that the solution will be effective if it is not made and used according to the directions.
Can I use a cleaning and disinfecting product at the same time?
Yes, several cleaning and disinfecting products may be used interchangeably, saving time and effort. If you use these goods, make sure to read and follow the label’s directions to ensure that they operate properly.
Is the virus killed by warmth or freezing?
COVID-19 is destroyed by extreme heat, although it is not advised as a general disinfection procedure. Workers should only utilise steam and boiling water if they are properly educated and have specialised equipment.
Viruses are cold-resistant and may survive longer when frozen than when left outside at room temperature.
Will COVID-19 be killed by an antibiotic product?
Antibacterial products are intended to eliminate microorganisms from the body. COVID-19, on the other hand, is caused by a virus, not bacteria, therefore an antibacterial product may not be effective against it.
- Surfaces should be cleaned with detergent and warm water before disinfecting with a disinfectant.
- Hands may be cleaned with normal soap and warm water for hand hygiene.
Should I use a hospital-grade disinfectant at my workplace for routine cleaning?
When cleaning in a hospital, beauty or allied health care facility where an infected individual has been present, the Department of Health only advises using hospital-grade disinfectant.
What is the difference between a disinfectant for use in the home and a disinfectant for use in hospitals?
For usage in health care, beauty, and allied health settings, hospital-grade disinfectants must fulfil government criteria. A domestic or commercial-grade disinfectant must also fulfil federal criteria, but the testing is not as thorough as it is for hospital-grade disinfectants, and the requirements are less stringent.
Disinfectants of the household or commercial grade can be used in businesses that are not in the health care, beauty, or allied health fields.
Is there anything I shouldn’t clean with?
Warm water and detergent are the most effective cleaning methods. Pressurized water, pressurised air, dry cloths, and dusters should all be avoided if you don’t want to spread the virus or form droplets.
It is not suggested for widespread usage against COVID-19 to employ fumigation or wide-area spraying. It can also expose employees and others to harmful substances if done incorrectly.”
Do I have to use detergent to clean if I prefer to use ecologically friendly or natural products?
Yes, indeed. Cleaning using just water and a towel, or with additional cleaning agents like vinegar and baking soda (bicarbonate of soda), isn’t as successful as using detergent.
I’m not sure what disinfectant fogging is or whether I need to perform it.
Disinfectant fogging (also known as disinfectant fumigation) is a chemical application method in which extremely small disinfectant droplets are sprayed in a fog across a room. To be effective, the disinfectant must reach a specific concentration and stay there for a specific amount of time.
Disinfectant fogging is not advised for use against COVID-19 in general and can pose additional health and safety issues at work. The ideal technique is to physically clean surfaces with soap and warm water, then disinfect with a liquid disinfectant. Consider using a two-in-one cleaning and disinfecting product if you want to save time and effort.
You should continue to employ fogging if it is already a part of your usual business activities.
Workplace health and safety issues are also introduced by the chemicals used in fogging solutions, which must be handled. The skin and eyes are greatly irritated by chlorine and hydrogen peroxide-based products. Alcohol-based goods are very flammable, and if an ignition source is available, they can cause a fire or explosion.
In all circumstances, enough time must be provided for the chemicals to disperse after fogging to ensure that personnel are not exposed to harmful chemicals when they return to the area. If fogging is done, it should only be done by skilled people who use suitable controls and follow the manufacturer’s instructions. It should not be used as a response to, or as part of a reaction to, COVID-19 contamination of an area.
What is the best way to clean linens, crockery, and cutlery?
If the products may be washed, do so according to the manufacturer’s recommendations on the hottest temperature available. Completely dry the clothes. If you shake your filthy clothing, the infection may spread via the air.
Dishwash dishes and cutlery on the highest possible setting in the dishwasher. If you don’t have access to a dishwasher, hand wash in hot, soapy water.
How can I control the risk of infection to myself and my employees when I run a cleaning business?
You should communicate with the company that hired you to clean as well as your employees to insure that the job’s dangers are properly known and can be controlled. You must implement suitable control measures after you have a clear understanding of the job’s dangers. These may include the following:
Physical distancing tactics, such as cleaning while other workers are not present (e.g., cleaning an office after hours) to decrease the likelihood of interaction with others educating employees on the importance of excellent hygiene and safe cleaning procedures.
This should include instructions for workers to avoid touching their faces when cleaning, as well as information on how COVID-19 is communicated and how good hygiene and safe cleaning methods lower the chance of COVID-19 spreading.
Ensuring that everything is in order Workers are being educated on proper sanitation and cleaning procedures. This should include instructions for workers to avoid touching their faces when cleaning, as well as information on how COVID-19 is communicated and how good hygiene and safe cleaning methods lower the chance of COVID-19 spreading.
Ensuring that the proper personal protective equipment (PPE) is provided and that your employees understand how to utilise it. Our website has further information regarding personal protective equipment and ensuring that you are kept up to date on any instances or suspected cases at work by maintaining regular connection with the company that has hired you.
What other options do I have?
- Minimize touching of surfaces; post notices and encourage your employees to remind clients.
- Reduce the number of points of contact for employees.
- If at all practicable, provide handwashing facilities or hand sanitiser at entry and departure points.
- To maintain the area clean, orderly, and safe, dispose of used paper towels in a garbage container that is routinely emptied. For more information on hand washing and paper towels, see our hygiene section.
Ensure that used PPE is properly disposed of. Masks can be disposed of with regular rubbish, ideally in a closed bin, unless they are contaminated. Contaminated personal protective equipment (PPE) should be disposed away in a closed bin with two bin liners or double bagged separately. For more information on how to properly dispose of PPE and masks, see our PPE and Masks page.